Who we are
Suggested text: Our website address is: https://AugelloChiropractic.com.
Introduction
Privacy Policy for Augello Chiropractic
Effective date: 03/31/2026
Introduction
- Augello Chiropractic (“we,” “our,” “us”) operates https://augellochiropractic.com. This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, and your choices. By using our website or submitting our contact/new-patient form you agree to the terms below.
- Information we collect
- Contact information you provide: name, phone number, email address, preferred contact method, brief reason for visit, and optional notes (e.g., preferred appointment times).
- Health-related information you provide voluntarily via forms, intake paperwork, or messages (symptoms, injury history, medications). This is collected only when you choose to provide it.
- Billing/insurance information if you provide it while arranging care or filing claims.
- Technical information automatically collected: IP address, browser type, device, pages visited, referring URL, and timestamps (via cookies and server logs).
- Cookies and similar technologies: session cookies, persistent cookies (to remember preferences), and analytics cookies to improve site performance and user experience.
- How we use your information We use your information to:
- Contact you to schedule and confirm appointments, send reminders, and answer inquiries.
- Provide, coordinate, and improve clinical care and related services when you become a patient.
- Process billing, insurance, or claims when you authorize us to do so.
- Send operational messages about appointments, policies, or changes to services.
- Improve our website, content, and marketing; analyze traffic and user behavior.
- Comply with legal and regulatory requirements.
- Sharing your information We do not sell your personal information. We may share information in limited circumstances:
- With service providers and partners who support our operations (scheduling platform, payment processors, analytics providers). These parties are contractually bound to protect your data.
- With medical providers, labs, or specialists when needed for your care and with your consent.
- With insurance companies or workers’ compensation carriers when you or the law requests or to process claims.
- When required by law (court order, subpoena) or to protect legal rights, public safety, or others.
- In the event of a sale, merger, or reorganization, user information may be transferred under confidentiality protections.
Health information & HIPAA
- This website and its online form are used to schedule and communicate. If you become a patient, protected health information (PHI) collected in the course of care is handled in accordance with applicable privacy and security laws (including HIPAA) and our internal policies. We use administrative, technical, and physical safeguards to protect PHI.
- Cookies, analytics & third-party links
- We use cookies and third-party services (e.g., Google Analytics) to understand site use and improve experience. You can control cookies via your browser settings; disabling cookies may limit site functionality.
- Our site may link to third-party websites. We are not responsible for their privacy practices. Review the privacy policies of any site you visit.
Security
- We use industry-standard measures (encryption, access controls, secure servers) to protect information. No method of transmission or storage is 100% secure; we continuously monitor and update safeguards.
Data retention
- We retain personal and health information only as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. Retention periods for medical records follow applicable state and federal requirements.
- Your choices and rights
- Access & update: Contact us to review or correct your personal information.
- Opt-out: You can opt out of promotional or marketing communications by following unsubscribe instructions or contacting us.
- Request deletion: You may request deletion of certain personal information; we will honor requests as required by law, subject to recordkeeping obligations for medical, billing, or legal requirements.
- Cookies: Manage or disable cookies through your browser.
Children
- We do not knowingly collect personal information from children under 13 via the website forms without parental consent. Parents or guardians should contact us if they believe a child’s information was collected so we can remove it.
International transfers
- Data may be stored or processed in the United States. By using our site, you consent to transfer of your information to the U.S. and its processing there.
Changes to this policy
- We may update this Privacy Policy to reflect legal, technical, or operational changes. When we make material changes, we will post the updated policy with a new effective date. Continued use of the site after changes constitutes acceptance.
Contact us
- Questions, access requests, or privacy concerns: call 610-866-4440 or email privacy@augellochiropractic.com (or use the contact form on the site). For HIPAA-specific requests (access to medical records, accounting of disclosures), please indicate “HIPAA Request” in your message.
Governing law
- This policy and any disputes are governed by the laws of the Commonwealth of Pennsylvania and applicable U.S. federal law.
End of Policy
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.